Student Reporting Procedures

Last updated July 28, 2020

How to Report Positive COVID-19 Tests or Notification of Close Contact

All students are asked to report if they have tested positive for COVID-19 or have been identified as a close contact by the North Dakota Department of Health (NDDoH) or other public health official. Students may report information in either of the following ways:

  1. Complete an online reporting form.
  2. Call the Office of Student Rights & Responsibilities (OSRR) at 701.777.2664. Students should leave a voicemail message with their name, phone number, and student ID if they call outside of normal business hours or if their call is not answered. OSRR staff will call the student back to gather additional information.

Protocol after Receiving a Student Report

OSRR will coordinate UND’s efforts to provide assistance and services to students who test positive for COVID-19 or who received notification of close contact for COVID-19 by the NDDoH. Upon being notified by a student that they have tested positive for COVID-19, or had close contact, OSRR staff will discuss the following with the student:

  1. How are you feeling?
  2. What day were you tested?
  3. When did you first notice symptoms?
  4. When is the last time that you were on-campus?
  5. Where were you on-campus?
  6. Do you live on-campus?
  7. What can UND do to best support you?

These questions are designed to help the University determine what actions (if any) are necessary in response to the positive test result. These questions will also help identify whether additional support services and/or guidance can be provided. The student may indicate a desire for OSRR to inform their faculty members and/or advisor that the student has tested positive for COVID-19 or had close contact. This will be done in an effort to assist the student with requesting course adjustments.

OSRR will report the positive test information to designated need to know employees. These designated employees represent Facilities, the Department of Public Safety, Student Health Services, Housing, and Athletics. The designated employees will work with campus partners to develop and implement needed safety and cleaning actions based on the reported information.

Online reports will be shared with OSRR. OSRR will attempt to contact the student to gather additional information and offer support services as appropriate.

How are Students Placed in Quarantine or Isolation?

The Director of Emergency Management or their designee will coordinate quarantine and isolation for the University. All University representatives will contact the director or designee to begin this process:

Jen Berger
Director of Emergency Management
Office: 701.777.2030
Cell: 701.330.4884

Eric Plummer
AVP for Public Safety and Chief of Police (Designee)
Office: 701.777.3341
Cell: 701.317.2207

When the director is made aware of a student of concern, the director will identify whether or not the student has been identified as a close contact and should quarantine or if they have tested positive for COVID and need to isolate.

During normal business hours, the director will contact OSRR for assistance. Outside of normal business hours, the director will work with the UND Operations Center to contact a member of the UND Care Team for assistance.

The OSRR Care Team member on call will do the following:

  • Provide the Director of Emergency Management with all needed student contact information.
  • Make initial contact with the student via email and provide them with an electronic copy of the UND Students in Quarantine or the UND Students in Isolation document.
  • Log the student information in Starfish.

The director will consult with UND designated hotels to determine capacity and availability and will identify and assign a hotel space for the individual in need.

University Support for Students in Quarantine or Isolation

  • When the University learns that a student has been placed in quarantine or isolation a staff member from OSRR will reach out to the student to discuss the situation and will continue to communicate with the student periodically.
  • The student will receive information regarding working with their instructors to identify how to continue to attend classes remotely (if possible), making course arrangements and adjustments due to the quarantine or isolation, having absence notifications sent on their behalf, and other options that may benefit the student if the student is unable to continue with the course.
  • Faculty members are encouraged to work with students during this period to allow students to continue to participate and progress in their coursework.
  • Other options include exploring academic courses with the student’s academic advisor, requesting an incomplete for a specific course, and facilitating a late drop / withdrawal if the student is unable to finish or perform well in the course due to the quarantine or isolation.
  • The staff member will also discuss how students can utilize many campus services remotely during the quarantine or isolation period. The campus resources include, but are not limited to, the University Counseling Center, Housing, Dining Services, Student Health Services, One-Stop Student Services, program specific contacts, and academic advisors.

Who Needs to Quarantine?

All close contacts as identified by the NDDoH or a public health official must quarantine.

Additionally:

  • All U.S. citizens coming to North Dakota from international locations, excluding Canada, must quarantine upon arrival to North Dakota. This includes individuals coming from United States military installations abroad.
  • All international students, faculty and staff must quarantine upon arrival to North Dakota. Canadian students, faculty and staff are exempt from this state order.
    • International students should contact the International Center as soon as their travel plans are known. International Center staff will work with campus partners to prepare for the student’s arrival. This will include, but is not limited to, assisting with arrangements for travel from the Grand Forks airport to their designated housing assignment.
    • International students arriving from outside of the United States within the past 14 days will be instructed to contact a member of the International Center upon arrival.
    • During business hours, students should contact the International Center at UND.internationalstudentadv@email.UND.edu or 701.777.4231. If students arrive after 4:30 p.m. on weekdays or on the weekend, they should contact Amy Senger.
International Student Contact Information

Amy Senger
Assistant Director, International Center
Office: 701.777.4231
Direct: 701.777.3935
Cell: 701.330.6059

Angie Carpenter
Director, Student Academic Success & Career Engagement (Designee)
Direct Office: 701.777.3910
Cell: 701.215.8230

Who Needs to Isolate?

All individuals who have tested positive for COVID-19 as identified by the NDDoH or other public health official must isolate.

Where Can Students Quarantine or Isolate?

  • Residence Halls: Students living in the residence halls may be able to stay in their room so long as they have access to a private bathroom for the entire duration of their quarantine. Quarantining or isolating students unable to stay in their room will be relocated to another on-campus room or to a UND-designated hotel at no cost to them.
    • Prior to August 1, 2020 students may be allowed to quarantine and isolate within their current residence facility and room if it is determined by University officials that it can be done safely.
      • Students who live in the residence halls will be assigned to a Housing staff member. The Housing staff member will connect with the student regarding living in Housing during the quarantine or isolation period. This conversation will include, but is not limited to, the following: dining, trash, access to technology, toiletries, and laundry options.
      • Students living on-campus should not use public or common areas within the housing facility during the quarantine or isolation period. This includes, but is not limited to, the dining facility, laundry facility, lounge and hang out areas, and common study spaces. Students must remain in their primary residence throughout the quarantine or isolation period. Students may exit the building only if they are able to do so without coming into close contact with others for health-related visits or other emergencies. Students must always abide by the rules of quarantine or isolation.
    • Starting August 1, 2020 students will need to move to a UND-designated hotel during the quarantine or isolation period so as to minimize the spread of COVID-19 on campus.
  • UND Apartments: Students living in UND apartments will be able to quarantine or isolate in their apartment. However, students unable to quarantine or isolate safely may select to do so at a UND-designated hotel at no cost to them.
  • Living Off-Campus: Off-campus students including students living in fraternity or sorority chapter houses unable to quarantine or isolate safely at their current location will be able to stay at a UND-designated hotel during the quarantine or isolation period. Hotel accommodations and meals through UND Dining Services will be available at no cost to the student.
    • Students should not be on-campus during the quarantine or isolation period for any reason, with the exception of students who are living on-campus.
    • Staying off-campus includes NOT utilizing the Wellness Center, entering dining centers, attending in-person classes, participating in athletic requirements, engaging in student organization functions, or participating in extracurricular activities, or any other in-person meetings/requirements.
Contact Information for Students Entering Quarantine or Isolation

During Office Hours (8 a.m. – 4:30 p.m.)
OSRR
Office: 701.777.2664

Outside of Office Hours
UND Operations Center
Office: 701.777.2591

UND Dining During Quarantine or Isolation

  • Dining will work with Safety/Dining to arrange meal delivery for students quarantining and isolating at UND-designated hotels as needed/appropriate.
  • Meals ordered through hotel room service will not be allowed to be charged to the room and must be paid by the individual and not by the University.
  • Meal costs provided to individuals by UND Dining will be charged to the University and submitted for reimbursement.
  • Individuals completing quarantine and/or isolation at a UND-designated hotel will receive meals through Dining at no cost to them.
  • Students living off-campus with a meal plan may not enter the dining facility if they are quarantined. If a student wishes to use their meal plan during their quarantine period, they will be charged three meals per day until they are no longer quarantined or until they run out of meals and/or dining dollars. Please designate someone to pick up and deliver their items from Dining Services on their behalf.

Meal Delivery to Hotels or On-Campus Housing

  • Students entering quarantine or isolation at a UND-designated hotel will receive three meals per day (breakfast, lunch, and dinner) from UND Dining. Meals will be delivered twice per day, at lunch and dinner time. Breakfast for the subsequent morning will be delivered with the dinner meal.
  • Once dining services receives notification of a student in quarantine or isolation along with the needed information, dining services will automatically start meal service. Students will need to provide their dietary needs and related information to dining. Students will not fill out a daily order, as meals will be based on the dining center’s menus. Dining Services will consider declared food allergies, special diets, vegan, and vegetarian diets.
  • Regular lunch meals will consist of a salad, sandwich/wrap, fruit, and a beverage. Dinner meals will consist of a hot meal with the appropriate accompaniments and a beverage. A non-perishable continental breakfast will be provided.
  • All meals will arrive in disposable containers with disposable utensils. Meals will be delivered to the room. The person delivering the meals will knock on the door to notify the student of the delivery and leave the meal in front of the door to avoid physical contact. Lunch deliveries will occur between 11:00 a.m. and 1:00 p.m. Dinner deliveries will occur between 4:30 p.m. and 6:30 p.m. Times are subject to change based on the availability of delivery staff.

General Information About Being Quarantined

  • The CDC defines quarantine as separating and restricting the movement of people who were exposed to a contagious disease, in this situation COVID-19, to see if they become sick.
  • Students may be notified by the NDDoH or other public health official that they have been identified as a close contact with someone who has tested positive for COVID-19 and need to quarantine as a result. Individuals may also need to quarantine if they have traveled to or from specific locations or are waiting for COVID-19 test results (this does not include tests done based solely on participation in a mass testing event).
  • NDDoH or other public health official will determine who is a close contact. See information regarding being identified as a close contact.
  • For information regarding travel related quarantines, please see the NDDoH Travel page.
  • For information regarding what to do when waiting for test results, please see the NDDoH Fact Sheet.
  • Quarantined individuals should remain at home throughout the quarantine period. This includes avoiding public places, workplaces, retail and dining locations, public transportation, and any other locations where people may congregate. Quarantined individuals can continue to work and learn remotely. Students should work with their faculty members on accommodations for continuing their classwork during the quarantine period.

How Does Quarantine End?

  • The NDDoH will inform individuals when their quarantine period is officially complete. Generally, people are quarantined for 14 days following their last close contact with an individual who tested positive.
  • If a student learns that they have tested positive for COVID-19 during quarantine the student should report the change in their status using the reporting protocol describe above.

General Information About Being Isolated

  • The CDC defines isolation as separating and restricting the movement of people who have a contagious disease (e.g. COVID-19) from those who are not sick.
  • NDDoH or a public health official will determine who is positive for COVID-19. Students who are notified that they have tested positive will need to isolate as a result.
  • For information regarding testing positive for COVID-19, please see the Fact Sheet for People with COVID-19.
  • Isolated individuals should remain at home or in a location where they will not be in contact with other individuals throughout their isolation period. During the isolation period, individuals should avoid public places, workplaces, retail and dining locations, public transportation, and any other locations where people may congregate. Isolated individuals can continue to work and learn remotely. Students should work with their faculty members on accommodations for continuing with their classwork during the isolation period.

How Does Isolation End?

  • The NDDoH or other public health official will inform individuals testing positive when their isolation period is officially complete.
  • You need to remain at home until 10 days have passed since your symptoms began AND you are fever free (<100.4F) for 24 hours without the use of fever-reducing medications AND symptoms are improving. Asymptomatic individuals must remain home until 10 days have passed since their specimen collection date, as long as they are asymptomatic for the duration of their isolation.