The office of Resource Planning and Allocation announces the publication of service agreements on our website, www.und.edu/mira.
We would like to express our appreciation to the members of the Service Unit Allocation Committee for their work to bring these service agreements forward. We would also like to recognize the effort and time dedicated by the service unit directors and staff to provide articulate service agreements.
Service agreements provide a comprehensive snapshot of services provided on campus. The agreements also provide information on how to request services and who is eligible to request those services. For units with high demand, the service agreement specifies how decisions are made to prioritize services. The service agreements differentiate between core and premium services to help primary units understand additional costs.
The intent of these agreements is to increase the understanding of services provided and open communication between all units on types of services that benefit our students and support the strategic initiatives of the institution. These agreements will be reviewed annually.
Please direct any questions about specific information contained in the agreements to the contact person listed for the service unit. Direct any questions about MIRA or the service agreements in general to the MIRA team https://und.edu/mira/mira-team.